Question 1

What does MapleFundy do?

Accepted Answer

MapleFundy provides blockchain transaction analysis, digital-asset tracing and compliance consulting. We document information observable from public blockchain records and information lawfully supplied for an engagement.

Question 2

Can MapleFundy recover my cryptocurrency?

Accepted Answer

MapleFundy cannot guarantee recovery and cannot reverse a blockchain transaction. We may be able to document relevant transaction paths and prepare information for further review. Freezing, disclosure, seizure and recovery decisions belong to exchanges, financial institutions, law-enforcement agencies and courts.

Question 3

Can MapleFundy freeze a wallet?

Accepted Answer

No. MapleFundy does not control third-party wallets or exchange accounts and cannot independently freeze assets.

Question 4

Will MapleFundy ask for my seed phrase or private key?

Accepted Answer

No. Never provide MapleFundy—or anyone claiming to represent MapleFundy—with a seed phrase, private key, wallet password or remote access to your device.

Question 5

Does MapleFundy hold client cryptocurrency?

Accepted Answer

No. MapleFundy does not accept custody of client cryptocurrency and does not provide exchange, wallet, deposit, swap or withdrawal services.

Question 6

What information should I provide initially?

Accepted Answer

You may provide public wallet addresses, transaction hashes, relevant dates, the type of asset involved and a concise description of the matter. Sensitive personal documents should only be uploaded through an approved secure process after instructions are provided.

Question 7

Is an initial assessment a promise that my matter will succeed?

Accepted Answer

No. An initial assessment only considers whether available information may support further analysis.

Question 8

How long does an investigation take?

Accepted Answer

Timing depends on the scope, number of transactions, blockchains involved and available information. Any estimate will be included in the written engagement and is not a guarantee.

Question 9

How are fees determined?

Accepted Answer

Fees are disclosed in writing before paid work begins. The engagement document will describe the scope, billing method, applicable taxes, payment schedule and cancellation terms.

Question 10

Do I have to send cryptocurrency to begin an investigation?

Accepted Answer

No. MapleFundy does not require a cryptocurrency transfer to prove ownership, activate a wallet, establish transaction flow, pay network liquidity or release allegedly recovered assets.

Question 11

Can MapleFundy identify the owner of a wallet?

Accepted Answer

Not necessarily. A public address does not automatically disclose its controller. Attribution may require records held by third parties and lawful authority to obtain them.

Question 12

Can I use a MapleFundy report in court?

Accepted Answer

A report may assist your lawyer or another professional, but admissibility and evidentiary weight depend on the proceeding and applicable law. Obtain advice from a qualified lawyer.

Question 13

Does MapleFundy provide legal or investment advice?

Accepted Answer

No. MapleFundy does not provide legal, tax or investment advice.

Question 14

How is my information handled?

Accepted Answer

Personal information is handled according to our Privacy Policy and applicable Canadian privacy requirements. Access is limited to authorized purposes and personnel.

Question 15

How do I contact MapleFundy?

Accepted Answer

Email: info@maplefundy.ca | Telephone: [CANADIAN TELEPHONE NUMBER] | Hours: Monday–Friday, [HOURS] Eastern Time.

Frequently asked questions

About MapleFundy

Starting an engagement

Scope and limitations

Privacy and contact

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