Legal
Privacy Policy
Last updated: [DATE]
1. Organization responsible for personal information
[REGISTERED LEGAL NAME], operating as MapleFundy, is responsible for personal information under its control. Privacy Officer | [CANADIAN BUSINESS ADDRESS] | privacy@maplefundy.ca | [CANADIAN TELEPHONE NUMBER].
2. Information we may collect
Name and contact information; account and authentication information; identity or authority information; public wallet addresses and transaction hashes; case descriptions, correspondence and uploaded records; billing records; device, browser, IP-address and security-log information; support communications; and marketing preferences. Do not provide private keys, seed phrases or account passwords.
3. Purposes
We may use personal information to respond to inquiries; assess and administer engagements; verify identity and authority; provide analysis and consulting; prepare and communicate reports; process invoices; maintain records; protect clients and the website; meet legal requirements; and send permitted communications.
4. Consent and lawful authority
We collect, use and disclose personal information with meaningful consent except where another lawful authority applies. Collection is limited to information reasonably necessary for identified purposes. Consent may be withdrawn subject to contractual or legal restrictions and reasonable notice.
5. Information about other people
Do not provide another person's information unless you have lawful authority. We may request evidence of that authority.
6. Service providers and disclosures
We may use providers for secure hosting, communication, identity review, sanctions screening, analytics, document storage and administration. Disclosure may occur with consent, to service providers, to confidential professional advisers, where law permits or requires, to protect rights or security, or in a legitimate business transaction subject to safeguards. We do not sell personal information.
7. International processing
Some providers may process information outside Canada, where it may be accessible under local law. Where appropriate, we use contractual and organizational safeguards.
8. Retention
We retain information only as long as reasonably necessary for identified business, contractual, legal, security and record-keeping purposes. It is securely deleted, destroyed or anonymized when no longer required, subject to lawful retention obligations.
9. Safeguards
We use physical, administrative and technical safeguards appropriate to sensitivity, which may include access controls, encryption in transit, authentication, confidentiality requirements, logging and secure disposal. No system can be guaranteed completely secure.
10. Privacy incidents
We maintain procedures to assess and respond to privacy incidents and will provide notification or reporting where required by applicable law.
11. Your choices and rights
Subject to applicable law, you may request access, correction, information about our practices, withdrawal of consent or review of a concern. We may verify identity before responding.
12. Electronic communications
You may unsubscribe from marketing email using the provided mechanism. Necessary service or account communications may continue for an existing relationship.
13. Cookies and analytics
See our Cookie Policy for website storage and similar technologies.
14. Children
Our services are not directed to minors. We do not knowingly accept engagements from individuals below the applicable age of majority.
15. Complaints
Contact our Privacy Officer first. You may also contact the Office of the Privacy Commissioner of Canada or an applicable provincial privacy regulator.
16. Updates
We may update this policy to reflect changes in services or legal obligations. The current version and effective date will appear on this page.